Can you learn to become more emotionally intelligent or is it innate?

In this episode of The AMBITION Podcast, Dr Froswa’ Booker-Drew, an authority on the subject of emotional intelligence, explains why having a high EQ is so important

She also shares advice on what steps you can take to strengthen your skills; and how leaders can build their social capital, for their own and their teams’ success.

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Business Impact: Customer experience and the future of marketing
marketing

Customer experience and the future of marketing

Customer experience is broadening the scope of marketing. The Kellogg School’s Philip Kotler draws on lessons from Coca-Cola to explain the value of competing in this arena, together with his co-authors of Marketing 6.0

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employee wellbeing

How to make wellbeing work in the office

While researchers still argue over what makes up its constituent parts, it is clear that a sense of wellbeing results in a number of tangible benefits for organisations. Audrey Tang examines the solutions on offer when it comes to ensuring that employees enjoy good mental health

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Management techniques

Feeling fraught: how to manage workplace anxiety

Prioritising employee well-being within an organisation yields significant rewards: staff experience increased job satisfaction and productivity in this setting. Belynder Walia explains how to create a nurturing workplace environment

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