IT & Data Assistant

AMBA & BGA is currently recruiting for an IT & Data Assistant to support the Head of IT & Data in supporting the technological and analytic solutions of AMBA & BGA. Tasks will vary from assisting with administrative tasks to supporting staff with their IT & Data requirements and troubleshooting

Job Title: IT & Data Assistant
Reporting to: Head of IT & Data
Department: IT
Job Purpose
To support the Head of IT & Data in supporting the technological and analytic solutions of AMBA & BGA. Tasks will vary from assisting with administrative tasks to supporting staff with their IT & Data requirements and troubleshooting.
Key Responsibilities and Accountabilities:
  • Manage and supporting the organisation’s database (Dynamics365) in line with Data Protection legislation

o Data management – activating and ensuring stakeholder records are kept up to date

o Setup and running of reports and dashboards and provision of statistics as required

o Import and export of data and creation/deletion of records as appropriate

o Synchronisation of data with other systems e.g. email platform, career development platform

o Manage the Data Management mailbox

o Provide database and record keeping support

o Research, collect, organise and update data as required

o Administer data requests from the organisation

o Check databases for changes and errors and to make corrections, as needed

o Liaise with various departments regarding data requirements

  • Take responsibility for company data outside Dynamics, and champion data unification.
  • Ensure all company data processes are in line with data protection and privacy policies, principles and good practice.
  • Keep up to date with developments in data protection and privacy landscape.
  • Contribute to ongoing platforms improvement and development work (CRM, ESP, website, etc), project managing improvements and upgrades to CRM and other systems as appropriate.
  • Responsibility for building AMBA and BGAs database of contacts with new and potential customers using online methods and by telephone.
  • Manage data collection forms and the collected data on applicable platforms including events platforms, AMBA & BGA website(s), research platforms and other platforms where AMBA & BGA data is collected or distributed.
  • Any other ad hoc responsibility that is appropriate to the role and which may come up due to business requirements
  • Supporting the organisation with general support for the IT function:

o Manage the IT request mailbox

o Troubleshooting IT issues and provide solutions and fixes

o Liaising with IT service provider to raise tickets and to track progress to completion

o End to end management of IT ticket portal

  • Manage and logging office hardware.
  • Day to day department administration
Qualifications, Skills and Experience:
  • A strong administration background.
  • Previous experience of working with multiple stakeholders and multitasking.
  • Educated to degree level, or equivalent experience.
  • Good telephone manner.
  • Analytical and problem-solving mindset.
  • Database, CRM knowledge, MS Dynamics particularly desirable.
  • Sound understanding of current and future data protection and privacy landscape.
  • Experience of researching external sources for new contacts for the business.
Key Competencies:
  • Demonstrable analytical skills.
  • Problem-solving skills.
  • A team player with strong work initiative and great interpersonal skills.
  • Exceptional customer service skills.
  • Exceptional attention to detail.
  • Strong numerical competency.
  • Outstanding MS Excel skills.
  • Ability to analyse and interpret complex information.
  • Ability to understand, follow and improve processes.
  • Good written and verbal communication skills.
  • Excellent organisational, administrative and time management skills.
Location: Top floor, 3 Dorset Rise, with a degree of hybrid working
Hours of Work: 35 Hours Per Week with a degree of hybrid working
Salary: Competitive
Date Prepared:  9 January 2024
  • Please note, all applicants must be able to demonstrate their legal right to work in the UK, as we do not hold a sponsorship license.
  • To apply, please send your CV and covering letter to
  • Due to the volume of our applications, we will only reply to successful candidates. We would like to thank you for your interest in AMBA & BGA.

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